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Contact & Booking
Information

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Created by Shauna

Phone:

Instagram:

@created_byshauna

07467390573

Online:

When booking online please book services from the section 'Hair with Shauna'

Kindly review the terms regarding bookings and cancellations prior to scheduling. These details are outlined below and featured on my Instagram story highlights.

Booking Policies

Deposit Policy

Cutting Deposit 

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A £15 NON REFUNDABLE deposit is required to secure your cutting appointment.
(this will be done via bank transfer)

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Colour Deposit

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A £30 NON REFUNDABLE deposit is required to secure your colour appointment.

(this will be done via bank transfer/card payment at your consultation/patch test)

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Extensions Deposit

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FULL PAYMENT of the hair is required at your consultation/before fitting appointment to enable me to purchase the hair

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A £20 per pack NON REFUNDABLE deposit is required to secure your fitting appointment 

(this will be done via bank transfer/card payment at your consultation)

Deposits 

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ALL deposits for ALL services are NON REFUNDABLE!

 

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Deposits - Cancellations/Rearrangements

 

Paid deposits are NON REFUNDABLE when cancelling appointments

 

Paid deposits ARE TRANSFERABLE when rearranging appointments that comply with my cancellation policy. if you rearrange your appointment 48+ hours before your booked appointment, your deposit can be transferred over

 

Paid deposits are NOT TRANSFERABLE if you rearrange your appointment less than 48 hours before your booked appointment.

In this instance, your deposit is NON REFUNDABLE & you will be required to pay another deposit to secure a new appointment.

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Cancellation  Policies

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Please arrive to your appointment on time!

If you are 10+ minutes late, your appointment will be rescheduled & you will be charged 50% of the service cost

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48 hours MINIMUM notice is required if you are wanting to cancel/reschedule your appointment

Anything less than this notice period ...
- If you are rescheduling you will be charged 50% of the service cost
- If you are cancelling you will be charged 100% of the service cost

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NO SHOWS

You will be charged 100% of the service cost

This payment will be required before you're able to make any future appointments

 

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